How to Ship Diabetic Supplies Safely
We buy sealed diabetic supplies for cash. We do not sell supplies.
To ship diabetic supplies safely, get a written quote first, pack the boxes snugly in a sturdy outer box, and use a service with tracking. Ship early in the week so the package doesn't sit in a hot warehouse. Good packing keeps the boxes in shape, and that keeps your offer whole.
Selling? See everything we buy.
This page is general information, not medical or legal advice. Talk to your doctor or pharmacist about your own care.
If you live outside San Bernardino and Riverside County, mail-in is how you sell to us. Here's every step.
Why get a quote before you ship?
Never ship anything before you agree on a price. A written quote protects you. It lists each item and the total, so there are no surprises.
Use our quote form, text (909) 619-5262 or email sell@goldenstatediabeticsupply.com. We email your quote from sell@goldenstatediabeticsupply.com.
Read the quote before you say yes. Check that the count, the version and the total match what you have.
Once you accept, we email our shipping address. It isn't posted on the website. That's on purpose, so packages only come from sellers with a quote.
A buyer who asks you to ship first and name a price later is a red flag. Our guide on avoiding scams explains why.
What do you need before you pack?
Gather everything before you start, so you're not hunting for tape halfway through:
- Your written quote
- Our shipping address, from the email we send after you accept
- A sturdy box, a little bigger than your supplies
- Bubble wrap, packing paper or air pillows
- Packing tape
- A note with your name, phone or email, and the Zelle contact you want paid
A used shipping box is fine if it's clean and strong. Cover or remove old labels, so the carrier doesn't get confused.
Use a box, not a bag or padded envelope. Bags can let the supply boxes get crushed, and crushed boxes can lower the value.
How to pack and ship diabetic supplies
Follow these steps:
- Take photos of every box before you pack.
- Put a layer of padding on the bottom.
- Stack the supply boxes neatly. Don't bend or crush them.
- Fill all the empty space, so nothing slides.
- Add your note on top.
- Tape every seam of the outer box.
Don't tape or write on the product boxes themselves. Leave the pharmacy stickers on. You can black out your name with a marker, and we remove and shred stickers ourselves.
Pack only what's on your quote. Extra items can slow things down.
Give the outer box a gentle shake when you're done. If you hear or feel anything slide, add more padding. The supply boxes should feel snug, like they're part of one solid block.
Write our address clearly on the label, and add your return address. If you print a label online, cover it with clear tape so it doesn't smear.
Which shipping service should you use?
Any service with tracking works. USPS, UPS and FedEx are all fine.
USPS Priority Mail is a common choice. USPS says it delivers in 1 to 3 days and includes USPS Tracking and up to $100 of insurance on most shipments. You can buy more insurance if your lot is worth more.
| What to choose | Why |
|---|---|
| A service with tracking | You can see when it arrives |
| A faster service | Less time in a hot truck |
| Insurance that fits the value | Protects you if the box is lost |
You pay for shipping. Keep your receipt and tracking number until you're paid.
Text or email us the tracking number once you ship. That way, we can watch for your box too. If it's running late, we can look into it together.
How do you protect supplies from heat?
Southern California summers get hot. So do trucks and warehouses. A few habits help:
- Ship early in the week. A package sent on Friday may sit over the weekend.
- Drop it off at the counter, not in a hot mailbox.
- Don't leave the package in your car or on a porch in the sun.
- Pick a faster service in summer.
In a heat wave, it can be worth waiting a few days. A cooler week is kinder to the supplies than a scorching one.
Makers list storage ranges for a reason. Dexcom, for example, says to store sensors between 36°F and 86°F.
When do you get paid?
We let you know when your package arrives. Then we check the items against your quote.
We pay by Zelle within 48 hours of delivery if the items match the description. If the products aren't what you described, we won't pay for them, and they won't be sent back. That's why clear photos before you ship matter so much.
Your photos are your record too. If there's ever a question about a box, you'll have a picture of exactly what you packed.
A real-life example
Say you live in Sacramento and have eight sealed boxes of Libre 3 Plus sensors. You get a written quote and accept it. We email you our address.
On Monday, you pack the boxes in a sturdy carton with paper on all sides. You add a note with your name and Zelle phone number. You drop it at the post office counter and choose Priority Mail.
You text us the tracking number that afternoon. The box arrives Wednesday, and the items match your photos. By Friday, the payment is in your account. You check your banking app to confirm it's there. Our mail-in page sums up the steps.
Keep reading
Questions
Do I pay for shipping?
Yes. You pay shipping, and we send our address after you accept a written quote.
Which carrier should I use?
Any service with tracking. USPS Priority Mail includes tracking and up to $100 of insurance on most shipments.
Can I ship in a padded envelope?
It's best not to. Use a sturdy box, since envelopes can let the supply boxes get crushed.
When do I get paid for mail-in?
We pay by Zelle within 48 hours of delivery. The items have to match the description.
Ready to ship diabetic supplies to us?
Start with a free quote. Once you accept, we'll send our address, and you can ship diabetic supplies with tracking from anywhere in the U.S. We never charge a fee.